What is your late or no-show policy for patients?   

I'm really interested in reading answers by those of you who have punitive policies for these patients. I wrestle with these problems several times per week, as I have Mohs surgery patients either no-show or cancel/reschedule with less than 24 hours' notice. On the one hand, I find that most patient...

Patients are charged $100 for a no-show or cancellation within 24 hours of the appointment. The keys to making this policy work: They are told at the time the appointment is made, and at the 2-week and 48-hour appointment reminders. The policy is listed on the ‘patient agreement signed ann...

I do the very same thing. I simply don't see them again after 3 no-shows, as I believe these patients are not serious about keeping their appointments, and they prevent others that need to be seen. I also do this for my cosmetic patients as well. If they make a plea to be seen, then I will do so if ...