How do you explain the use of an AI scribe to patients the first time it is used in their care?

“My clinic has an audi...

In residency, we had to get patient permission to videotape sessions and allow our supervisors to watch sessions from behind a one-way mirror.

If I were to use a scribe, especially an AI scribe, or if I were audio or video taping the sessions, I would definitely want to get a patient’s approval. I don’t even keep any listening devices (like Alexa) in my office when I work.

In general, I am a little worried about AI scribes, since I wonder how much of the info is actually being used for AI traini...

I tried Heidi Health in my private practice, and at first, I thought it was amazing, but then I realized it does not chart like I want to chart--pertinent info is buried, too much detail recorded, etc. I like to keep patients' life events at the top so I can build rapport and remember their life, but they would be social history at the bottom, or not be recorded at all. I've gone back to charting myself. Briefer and more pertinent notes to how I practice.

To combine HIPAA and AI scribes is a joke. Let's protect patient privacy. I prefer to dictate.

It is important to obtain consent from patients when using an AI scribe to aid in documentation. Patients will need reassurances as to the privacy of the information they are sharing, and therefore you as the provider need some understanding as to how that privacy is maintained from a technological perspective, such as the transcript is not stored, the data will be deleted after X days, or the institution or your practice has an agreement that the data is firewalled from being used for training ...